2 x User Success Specialists for Service Flow

Are you an IT oriented software enthusiast with a passion for software integration products and platforms? Our client Service-Flow is growing rapidly and they are looking for two new talents to jump onboard. What they are looking for is an IT-oriented, innovative problem solver who is not afraid to sail in deep waters. If you want to be on board breaking new grounds in software integration, you might be the person we are looking for! If SaaS and modern software services are something you feel driven towards, keep reading and apply today!


Academic Work is looking for two user success specialists to our client.

This job is a staffing position, which means that you will be employed by Academic Work and work as a consultant at Service-Flow.


Our client is a software service provider specialized in developing and producing the world’s first SaaS solution for Service integration. Your area of expertise will be working in the support and production functions of Service-Flow. The tasks include providing problem solving for Service-Flow’s customers with the support of senior software architects and programmers. Typical support issues could regard for example questions about the features and functions of Service-Flow or the safety measurements of the product. As you learn and develop your skills, you will be able to take on more responsibilities and grow within the company.

The job includes:
-Supporting and providing customer-facing answers and solutions
-Working in the Service-Flow production functions
-Collaboration with the senior software architects and programmers

This position suits you if you are a self-driven software enthusiast with an open mind and a passion for modern software services. Our client offers you a great, low hierarchy and fast-paced working environment, which gives you a great platform to learn from the best and gain expertise on software integration and development.


Our ideal candidate has an applicable education and enthusiastic attitude towards software services and integration. You might be already graduated or just finishing your studies. Succeeding in this position requires strong problem-solving skills and the courage to be innovative and learn from others. Furthermore, you are eager to develop yourself and willing to work for the team in an international work environment.

Apply for this position if you have:
-BSc or MSc Degree in Software Engineering or related field
-Excellent verbal and written and presentation skills in English
-Basic knowledge of software services
-A desire to provide customer-facing solutions in software services and integration

Demonstrated skill in the use of one or more software tools or languages (e.g. Java) will be seen as an advantage in this position.

Start: January 2018
Working hours: Full time
Employment period: 12 months
Location: Helsinki
Salary: According to contract
Published: 24.11.2017

HAE TÄSTÄ: https://www.academicwork.fi/avoimet-tyopaikat/2-x-user-success-specialists-for-service-flow/14997745

In this position you will be employed by Academic Work and we take care of all the legal responsibilities of an employer such as salary payments, insurances and health care. It is important for us that you feel well and perform in your job. Your consultant manager will be in regular contact with you during the assignment and guides you on your career. Academic Work is an authorized staffing and recruitment agency and our employees are extremely satisfied, something that we are very proud of. We are here to help you succeed!


To apply for the job click on “Apply here” below. Remember to attach your CV into your application! We only handle applications through our website but if you have questions about the position you can reach us via email in hel02@academicwork.fi. Please write the advert ID in the subject and paste the advert link in the mail. We are continuously screening and contacting candidates so make sure to send your application as soon as possible. Please notice that the advert can be removed before eventual last dates on our external advertising pages. When the advert is being removed it’s either due to that the processes is finished or because we have many qualified applications and are continuing in the selection/interview phase.

We are the Home of the Young Professionals. We are experts in recruitment and staffing university students, recently graduated and professionals in the beginning of their career. You can be employed by us as a consultant in one of our client companies or be recruited directly to our client via our recruitment co-operation. You can read more about us at www.academicwork.fi.

When employed at Academic Work you will have your own dedicated Consultant Manager, whose role is to answer your questions, support your career development and ensure you enjoy your place of work.


Service-Flow Corp. is a software service provider specialized in developing and producing the world’s first SaaS solution for Service Integration. Service-Flow all-inclusive solution enables outsourcing service buyers and service providers to integrate ITSM tools and digitalize service processes just by subscribing to Service-Flow SaaS. When connected to Service-Flow, organizations get a unified technology layer that can integrate with ITSM tools, systems and related processes without hassle. Service-Flow offices are located in Helsinki and in London. Certified partners are supporting clients to utilize Service-Flow worldwide.